Privacy Policy

Valtara.ai - Data Protection & Privacy

Effective Date: August 4, 2025

Last Updated: August 4, 2025

Company: Valtara Inc. ("Valtara", "we", "our", or "us")

Valtara Inc. ("Valtara", "we", "our", or "us") values your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. About Us

Company Information

Company Name Valtara Inc.
Address 118 Shillington Crescent, Saskatoon, SK, Canada
Email [email protected]

Valtara.ai offers AI-powered enterprise solutions, including vertical-specific AI platforms, automation & analytics, and conversational AI for various industries.

2. Data We Collect

We may collect the following types of information:

a. Contact Information

  • Name
  • Email address
  • Contact number
  • Company name and details
Collected via forms, demo requests, and inquiries.

b. Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Session duration and site navigation patterns
Collected via cookies and analytics tools.

c. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Improve user experience
  • Personalize content
  • Perform analytics
  • Support marketing campaigns

3. How We Use Your Data

Your data is processed for the following purposes:

Service Provision Respond to inquiries and provide requested services
Demos & Consultations Arrange product demos or consultations
Improvement Improve our website, services, and user experience
Analytics Conduct analytics and measure engagement
AI Systems Build and manage enterprise-scale AI and automation systems
Legal Compliance Comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

Consent

For cookies, marketing communications, and optional data processing activities

Legitimate Interest

To improve services, detect misuse, ensure security

Contract Performance

When providing requested services or demos

Legal Obligation

When required by applicable law

5. Third-Party Services & Data Sharing

We share data only as necessary with trusted service providers:

a. Hosting & Infrastructure

Amazon Web Services (AWS) Secure cloud hosting
Hetzner Secure cloud hosting
Webflow Analytics Site usage analytics

b. CRM & Marketing

Go High Level Lead management and email campaigns
Facebook Lead Magnet and marketing campaigns
LinkedIn Lead Generation and Nurturing

c. AI Systems & Automations

n8n Workflow automation platform for enterprise-scale integrations
Retell AI AI-powered conversational and processing services
VAPI AI orchestration for communication between systems
Twilio Communication API services (SMS, voice, messaging)

d. Cookie Management

OneTrust or Cookiebot Cookie consent and preference management

6. International Data Transfers

Some service providers may process data outside Canada or the European Economic Area (EEA). We ensure appropriate safeguards such as:

Data Transfer Safeguards

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Transfers to countries with adequacy decisions
  • Binding contractual commitments for security and compliance

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Retention Periods

Contact & lead data: Up to 3 years after last interaction
Analytics data: Up to 26 months (or as configured in analytics tools)
Legal compliance data: As required by applicable law

8. Your Rights Under GDPR

You have the following rights:

Access Request a copy of your personal data
Rectification Correct inaccurate data
Erasure Request deletion of your data
Restriction Limit how your data is used
Portability Receive data in a portable format
Objection Object to processing based on legitimate interests or marketing

To exercise these rights, contact us at: [email protected]

9. Data Security

We take security seriously and implement:

Encryption In transit and at rest
Access Controls Authentication measures
Monitoring Regular security assessments

10. Cookies Policy

We use a cookie management platform (such as OneTrust or Cookiebot) to let you:

  • Accept or reject non-essential cookies
  • Review cookie categories and purposes

You can also control cookies through your browser settings.

11. Policy Updates

We may update this Privacy Policy periodically. If changes are significant, we will notify users by:

  • Posting updates on our website
  • Updating the "Effective Date" at the top of this page

12. Contact Information

If you have questions or wish to exercise your GDPR rights, please contact:

Company Valtara Inc.
Address 118 Shillington Crescent, Saskatoon, SK, Canada
Email [email protected]

This Privacy Policy is designed to comply with the GDPR and relevant privacy regulations.