These Terms of Service ("Terms", "Agreement") govern your access to and use of Valtara.ai (the "Platform"), operated by Valtara Inc. ("Valtara", "we", "our", or "us").
By accessing or using our Platform, you agree to be bound by these Terms.
If you do not agree, you may not use our services.
1. About Valtara.ai
Valtara.ai provides AI-powered enterprise SaaS solutions, including:
2. Eligibility
Eligibility Requirements
- You must be at least 18 years old or have the legal capacity to enter into a binding agreement
- Use of the Platform is intended for business and enterprise purposes only
- By using the Platform, you confirm that you have the authority to bind the company or organization you represent
3. Services & Integrations
Valtara.ai may integrate with third-party services, including:
These integrations are provided on an "as is" basis and are subject to their respective terms of service.
4. User Responsibilities
You agree to:
Legal Compliance
- Use the Platform in compliance with applicable laws and regulations (including GDPR and Canadian privacy laws)
- Provide accurate and current information when registering or submitting data
Data & Content
- Ensure that you have the necessary rights and permissions for all content and data processed via the Platform
- Avoid any prohibited uses outlined in Section 5
5. Prohibited Uses
You may not:
Prohibited Activities
- Use the Platform for unlawful, harmful, or fraudulent activities
- Upload, transmit, or process unlawful, defamatory, or infringing content
- Attempt to gain unauthorized access to the Platform or related systems
- Reverse engineer, decompile, or otherwise attempt to extract source code
- Use the Platform to develop or train AI models in violation of applicable laws or intellectual property rights
6. Data Privacy & GDPR Compliance
Privacy & Data Protection
- Valtara Inc. processes personal data in compliance with the General Data Protection Regulation (GDPR) and Canadian privacy laws
- Personal data collected is processed as outlined in our Privacy Policy
- Integrations with n8n, Retell AI, VAPI, Twilio, and other providers may involve international data transfers, safeguarded by Standard Contractual Clauses (SCCs) or equivalent measures
- Users are responsible for ensuring their use of the Platform is compliant with applicable data protection laws
7. Intellectual Property
- All content, software, models, and documentation provided through the Platform are the intellectual property of Valtara Inc. or its licensors
- You are granted a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms
- You retain ownership of your data; however, you grant Valtara a license to process it as necessary to provide the services
8. Service Availability & Updates
- We strive to maintain high availability but do not guarantee uninterrupted service
- We may update, enhance, or discontinue parts of the Platform at our discretion
- Downtime for maintenance or technical issues will be communicated when possible
9. Disclaimers & Limitation of Liability
Service Disclaimers
- The Platform is provided on an "as is" and "as available" basis without warranties of any kind
- To the maximum extent permitted by law, Valtara is not liable for indirect, incidental, or consequential damages
- Total liability will not exceed the amount paid for services in the 12 months preceding the claim
10. Indemnification
You agree to indemnify and hold Valtara harmless from any claims, damages, or expenses arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of applicable laws or third-party rights
11. Termination
We may suspend or terminate your account:
- For violations of these Terms
- For security or legal compliance reasons
- At your request (with written notice)
Upon termination, all rights granted under these Terms will cease, except for provisions that survive by nature (e.g., Intellectual Property, Limitation of Liability).
12. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Saskatchewan, Canada, without regard to conflict of law principles
- Any disputes will be resolved through binding arbitration in Saskatchewan, Canada, unless otherwise required by applicable law
13. Changes to Terms
We may update these Terms from time to time. Significant changes will be communicated via:
- Updates posted on our website
- Email notifications (when applicable)
14. Contact Information
For questions regarding these Terms:
Legal Agreement
These Terms of Service form a legally binding agreement between you and Valtara Inc. regarding your use of the Platform.